Therapists
The therapists and counsellors working at the centre are all self-employed
professionals in their own right. Once you have selected a therapist your
contract will be with him or her. Fees are paid direct to your therapist.
Practitioners work to the codes of conduct set by their
governing body to ensure that their work is ethical, responsible and
confidential, and have their own Professional Indemnity insurance.
Making an appointment
You can make an appointment by calling the centre. We will then arrange
for the appropriate practitioner to call you back to arrange a convenient
time. Apart from holidays, therapists will usually be able to see you
within a few days.
You do not normally need your doctor's consent to make
an appointment, unless you have a medical condition which might be affected
by the treatment. In this case please tell your therapist at the time
of making the appointment.
Arriving for your session
When you first arrive at the centre you will find your therapist's name
by one of the doorbells. Ring this bell and your therapist will come
to meet you. There is limited waiting space at the centre, so please
do not arrive too early for your session. To avoid keeping other clients
and therapists waiting, your therapist will always end your session
on time.
Changing appointments
Most therapists are happy to change appointments provided that adequate
notice is given (at least 24 hours). Please note that there may be a
charge for sessions which are missed or cancelled at short notice. If
you need to contact your therapist between sessions, you should wherever
possible contact them directly.
Smoking
Because of fire regulations, we are unable to allow smoking or naked
flames anywhere in the centre.
Disabled Access
The ground floor therapy rooms are accessible by wheelchair, but please
note that we do not have disabled toilet facilities. We have made arrangements
with the CVS centre in Hope Street for the use of their disabled toilet
facilities during office hours.
Please let your therapist know of any special needs at the time of booking
the appointment
Parking
There is no public parking in Hope Street, but
there are several car parks near by. The main ones are the Commons (Congleton
Road), the car park near Sainsburys, Chapel Street, and the Market Square
(disabled parking only). Please note that parking can be difficult on
Thursdays because of the Market.
Child Minding
The following registered child minders are located
within a few minutes drive from the centre and are happy to look after
your children while you come for a therapy session. The cost is in the
region of £3.50/hour. (Child-minders may be collecting children
from schools between 3-4pm.)
Jane Hoy-Greening
Telephone: 01270 761498
Mobile: 07837 740196
Julia Slater
Telephone: 01270 768922
Mobile: 07944 097548
Julia is also able to place children with a network of other child
minders.
Public Transport
There is a regular bus service from Crewe, Congleton
and Macclesfield. There are also services from Holmes Chapel, Northwich
and Hanley, but these are less frequent. If you are travelling by train,
please note that the station is about 1 mile from the centre, on the
A533 Middlewich road.
Contacting the Centre
For further information or to make an appointment,
please telephone the centre on 01270 764003. If no-one is available
to take your call, please leave a message on our answering machine.
Our telephones are normally answered by
counsellors, or if one is not available please leave your number and
we will call you back as soon as possible.
To contact us by email click here:
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